The goal of any small business is to acquire a sizeable customer base. Search Engine Optimization (SEO) can help you achieve this goal by gaining better web visibility to attract potential customers. Fortunately, there are many types of SEO services in Singapore and one of them is local SEO. Everything […]
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5 ways to deliver the best customer service
Customer service is the responsibility of the entire organization, not just the customer service team. For a company to keep its promise to be customer-centric, it must be customer-centric in all departments and teams. This includes support, sales, marketing, accounting, product and operations. What steps can you take to make […]
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What is customer service? | Insightly
Customer service can be defined as the activities a company takes to help its customers succeed. In-person interactions, toll-free help desks, online support forums and live chat are common means by which customer service is provided. Some companies focus on providing services after an initial transaction. others believe that customer […]