Customer service is the responsibility of the entire organization, not just the customer service team. For a company to keep its promise to be customer-centric, it must be customer-centric in all departments and teams. This includes support, sales, marketing, accounting, product and operations. What steps can you take to make […]
Read Time : 11 Minutes
5 Ways to Increase and Improve Customer Reviews for Your eCommerce Website
Customer reviews shape the way people think about you and your products, how much they trust you and whether you are the ecommerce store of choice. Missing reviews, on the other hand, can quickly send potential buyers to other websites and blow your marketing budget. So if you want to […]
Read Time : 11 Minutes
7 Ways Your Agency Can Build Credibility & Trust in 2021
2020 was a year of uncertainty and little is likely to change in 2021.During such unusual and challenging times, companies are tightening their wallets to weather the storm. How can you convince potential clients to put their trust – and money – into your agency’s services? The answer is simple. […]
Read Time : 9 Minutes
7 Ways to Make Your Marketing More Effective in 2021
When predicting his trends for 2021, Hallam CEO Julio Taylor’s first point was that the post-COVID reality is permanent: The rapid rise of the COVID-19 pandemic and the subsequent global lockdowns in early 2020 have shortened the years of global digital transformation to a few weeks. The growing role technology […]